901 Sixth Avenue * Huntington, WV 25701 * (800)643-5039

FREQUENTLY ASKED QUESTIONS

Q. What is a credit union?

A. A credit union is a member owned, not-for-profit financial cooperative. The primary goal of a credit union is to provide reasonably priced savings and loan products to its members.

Q. Who oversees the credit union?

A. The credit union is managed by a professional staff with the oversight of a Board of Directors that is elected from the membership. Also, a Supervisory Committee is appointed to ensure safe and sound operations. Finally, both federal examiners and independent auditors review the credit union's operations annually.

Q. Who can join this credit union?

A. Employees, retired employees, spouses of employees who died while within our field of membership, and members of the immediate family or household of CSX Transportation employees and approximately 175 Select Employee Groups are eligible for credit union membership. Also eligible are persons who live, work, worship, or attend school in, and businesses and other legal entities located in the following counties:  Lawrence County, Ohio; Cabell County, West Virginia; and Wayne County, West Virginia.

Q. How can I become a member?

A. If you are within our field of membership, you can become a member by completing and signing a membership application, opening a Share Savings Account with a minimum deposit of $5.00 and paying a 25 cent one-time entrance fee. To help the government fight the funding of terrorism and money laundering activities, Federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account. When you open an account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We may also ask to see your driver's license or other identifying documents.

Q. Are credit union deposits safe?

A. Yes. Funds on deposit at the credit union are insured to at least $100,000 and backed by the full faith and credit of the United States Government.